Item: HID DigitalPersona
Rating: 4
Author: Victor Evdokimov

Overall Satisfaction with HID DigitalPersona (formerly Crossmatch)

Use Cases and Deployment Scope

DigialPersona is used for user authentication on desktop machines, only to log on to an MS Active Directory domain. The idea was to have strong authentication for users and SSO for several platforms, however due to low level of integration and engineering team the project was done only partly. Mentioned goals were not achieved, and the technical support level is low, probably because of lack of trained IT personnel on the product.

Pros and Cons

Pros

Biometry is good
Quickly read fingerprints
Single Sign-On (SSO)

Cons

Training of customer personnel
Documentation
Tech support

Applications Protected with HID DigitalPersona

Windows Authntication in Active Directory

Return on Investment

Not a positive impact
Issues with integration
Issues with tech suport

Alternatives Considered

BioLink

[DigitalPersona Altus has] Better working integration with Active Directory.

Likelihood to Recommend

It is good for desktop authentication and could work fine with web apps. For legacy software, you will need to do some manipulations to fit it for single sign-on (SSO). It's less appropriate for organisations which are not ready to support and develop [the] product.

Comments

Please log in to join the conversation

Needs better trained staff and customer and tech support