Item: Sangoma Switchvox
Rating: 10
Author: Lisa Burns

Use Cases and Deployment Scope

We use this across the whole organization. It helps us set up call rules to forward our phones when we are out or to forward to our cell phones if we are remote.

Pros and Cons

Allows us to forward phones internally or externally.
Allows us to set up our favorite contacts to sync up on telephone screen for quick calls.

No issues that I can think of right now.

Return on Investment

Ease of forwarding calls when out of office has been a life-saver.

Support Rating

I have not had to use Support yet, so I did not rate this. I have not had to reach out for anything.

Key Insights

Do you think Sangoma Switchvox delivers good value for the price?

Not sure

Are you happy with Sangoma Switchvox's feature set?

Yes

Did Sangoma Switchvox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sangoma Switchvox go as expected?

I wasn't involved with the implementation phase

Would you buy Sangoma Switchvox again?

Yes

We can even use the switchboard option if we are completely online and not using the phone. We can transfer calls by using the online switchboard as well as see who is on the phone or not at that time.

Digium Switchvox for Forwarding Calls Remotely

Overall Satisfaction with Digium Switchvox