A trust-worthy extension to your team.
April 14, 2021
A trust-worthy extension to your team.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Digivante
Digivante has been there to support our E-commerce team on larger projects for testing; their resource is vast and covers almost every scenario for devices and technology. They act as almost an extension of our own team and allow us to identify bugs and potential UX issues that we wouldn't have spotted on our own. Its been a valuable resource and we hope to continue to work closely with Digivante going ahead into 2021.
- The Testing team is very thorough. Bug reports are easy to manage and very clear to understand which makes them easier to resolve.
- Consultancy: Support is there for insight and roadmap guidance.
- Easy to manage customer support portal, with clear a breakdown of issues raised to date, which measures site success by looking at how many 'high' 'medium' issues are resolved with each test over time, you can view this easily via their own analytics suite.
- We've only touched the water with what this company has to offer so far. Potentially a minor adjustment to the customer portal, so it triggers email notifications for us as the client when there are required actions or comments on a ticket.
- Testing
- Heathchecks
- Digivante has most certainly allowed us to release some large projects as 'bug-free' as they possibly could be. The project has gone on to generate a healthy ROI for ScS.
Do you think Digivante delivers good value for the price?
Yes
Are you happy with Digivante's feature set?
Yes
Did Digivante live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Digivante go as expected?
Yes
Would you buy Digivante again?
Yes