Great for invoice creation/tracking; accounting -- not so much.
June 27, 2014

Great for invoice creation/tracking; accounting -- not so much.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with FreshBooks

Whole organization. Mainly used for tracking invoices.
  • Tracks invoices very well.
  • Allows easy creation of invoices. You can then use email or snail mail to send invoice.
  • Robust contact list and information therein.
  • Accounting -- seems like they just threw a minimal set of features so that they could say they offer bookkeeping capabilities.
  • Integration with Xero could be better. Sometimes the invoices didn't link up exactly.
  • Better customer service as we can easily check into any invoice and resolve customer questions.
  • Improves cash flow for company, as we can easily see which invoices are overdue.
  • Harvest
Harvest was not as flexible interactively. That is, you could not sort columns online. Made it hard to manage invoices.
I am a FreshBooks Certified Accountant, so I want to keep up to date, and remain on their directory.
It is excellent for invoice creation and tracking. It is subpar for accounting/bookkeeping usage.