Emerson Communications
July 12, 2018
Emerson Communications
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genesys Engage (formerly PureEngage)
We use it across our entire facility, which connects 800+ employees. PureConnect allows us to integrate different business solutions as well as administer our phone systems. My IT team uses Genesys PureConnect on a daily basis as we have employees coming and going from all over the world to our site here in Texas.
- It has a very clear interface.
- It appears to be a secure platform.
- I believe customer support always has room for improvement.