Hireview improvements and feedback
December 03, 2015

Hireview improvements and feedback

Chad Partridge | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HireVue

HireVue is used across most of our organization and it serves the purpose of filtering out employees that we would consider for the interviewing process. It's a very useful tool to help narrow down our search and save time in the interviewing process. It has helped us to become more in tune with the interviewee before bringing them in for an official interview. One of the downsides to this, is that on occasion there are individuals that do much better with real life interaction, so I wonder if HireVue filters out some good candidates. However, the benefits definitely outweigh the negatives. I've had a good overall experience with the product.

Pros

  • Filters out candidates that have done well on the resume but aren't a good fit for the job.
  • Organizes and keeps record of those we've interviewed already so it's easy to remember who we've already considered.
  • Allows us to develop our own questions and video responses which can be quickly viewed from my office at work or at home.

Cons

  • Sometimes videos come through that don't have audio or something is messed up on the video. It would be nice if the system would detect this and let the user know before completing. (Maybe it already does and the user is lacking?).
  • Don't show all the user ratings on an individual until you have given a rating. I think sometimes we are swayed by how our peers review someone. I think it would be helpful to not see any of this feedback until the reviews have been completed. So showing the rating and comments after all reviewers have had the chance to complete the review.
  • Faster completion of the overall process.
  • If we have to select an employee quickly (sometimes we may lose positions if not selected fast enough) then HireVue helps us to be confident in our selections.
  • We are able to go back to previous applicants and review again if necessary. So the library of applicants is helpful.
HireVue is well suited when you are trying to select from a bunch of individuals in the hiring process. I probably wouldn't care to use this if there were only a few applicants. It is very helpful when you need to weed through a lot of people quickly. I would not use this as the sole means in the selection process.

HireVue Feature Ratings

Comments

  • Nicole Frisbee | TrustRadius Reviewer
    Hi Chad! We are thrilled that you and Xactware are on board with us! We take all feedback seriously and appreciate you taking the time to review us. HireVue is meant to be the first step in the interview process. We understand that some candidates might come across as nervous or might not be able to show their true selves on their HireVue interview. However, by creating your own custom questions, you will be able to see who answers those questions to your liking and weed out the candidates that do not fit with your organizational needs. Our platform does not allow candidates (or recruiters on Live interviews) to go forward with their interview if their microphone, camera and/or web connection is not working. However, we understand that technology isn't always the most reliable. Sometimes a candidate can lose web connection, or their microphone simply cuts out during the interview. We have a 24/7 support team that is here for them (and you!) by phone, email or chat, and we can get the problem fixed ASAP: try.hirevue.com/contact-us The rating feature you mentioned is a fantastic idea! I think you're right - some people may be swayed into giving a candidate a different review rather than what they are truly feeling. I will send that in as a feature request. All of our feature requests are looked at and implemented as long as they are deemed beneficial. I also invite you to join The Hub (our customer community) where you can add and track new product ideas and requests anytime, as well as view and vote on other customers request too : http://hir.vu/1n6m0sU Follow us on Twitter @HireVue, Instagram, Facebook, LinkedIn and Google+! - Nicole

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