Schoox Rocks!
June 07, 2017

Schoox Rocks!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • HotSchedules Train, Powered by Schoox

Overall Satisfaction with Schoox

We are using Schoox to augment and formalize the training materials provided to us by our Franchise organization. We've created curricula for the various roles in the restaurant, which contain courses we created around the materials our parent organization provides and additional lectures we feel augment and improve upon those materials. The courses also allow us to prescribe the order in which the materials are presented, and the OnTheJob Training function allows us to give our trainers a checklist of competencies each trainee must master before moving on to the next course.
  • Managing content is very easy.
  • The interface is sometimes a bit cluttered. It does a lot, and it's sometimes hard to know where to go for which function, especially as an administrator.
  • It should be possible to intermix various training "modes" into the workflow of a course. We can set a quiz to follow a particular lecture, but should be able to do that with other things as well, especially the On The Job training module.
Schoox takes a significant commitment of time and resources, so it's probably best suited for a mid-to-large organization, such as a multi-unit franchise or small chain. A single-unit restaurant might find it a challenge to devote the necessary manpower, time and money to fully realize the value of Schoox.

Using Schoox

The product works really well. However, there is a bit too much clutter in the interface (though it does a LOT, which is necessarily complex), and a few things are not as well integrated into the workflow as I'd like, specifically the OnTheJob Training.
Yes - The app works really well; we have only just recently begun using it, but so far appears to be quite popular with the staff.