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A robust but simple product.
January 13, 2017

A robust but simple product.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager for Enterprise (Ustream Align)

Overall Satisfaction with IBM Cloud Video (including Ustream)

After figuring out the correct components for our setup it was a breeze. The implementation consultant did a great job working with us to figure out those components.
Ease of use from an end-user and admin-user side.
My company is using Ustream for multiple use cases. The first use case is for the entire organization to see the broadcast of our monthly town halls as well as general trainings. The second use case is for specific roles and teams to have video trainings available and to track viewing.
  • The UI interface for users is straightforward and easy for them to use.
  • Setting up of the SAML authentication took no time.
  • Customer Support when setting up your account is top notch.
  • Getting the correct components for a given setup can be tricky.
  • Playback of uploaded videos (recording outside of app) can be problematic.
The business outcome that has been achieved is improving the communication across the organization.
Ustream is perfect for situation where it is a one-side conversation. It is not very well suited for interactive conversation as the stream can have up to a minute delay. The one feature that best suits our needs was the securing of who could watch the recorded videos and streams, that was very important to us.