Overall Satisfaction with IBM Cloud Virtual Servers
Our internal IT department uses IBM Cloud Virtual Servers to host and run all of our internal systems. This means we have not had to procure, maintain, or support the hardware infrastructure ourselves (including network, electricity, backup, etc.) and can focus on our own business instead.
- Automatic scaling depends on usage and demand.
- Easy to work with.
- Cost can be lowered if you can find a good reseller (VAT).
- Support turnaround can take a while due to timezones, etc. Once had to wait on the phone on Saturday for hours in order to get ahold of someone.
- Reliability can be better, especially if you are running mission critical systems and need 99+% uptime guarantee.
- Communication about changes (e.g. pricing) should be more prompt and timely.
- Freed up our team to focus on working on our own products and not having to worry about maintaining and patching servers.
- On-demand procurement allowed our team to quickly spin up servers as needed and shut them down when work is done.
This allowed us to pay as we went, and only pay for what we used. So instead of having to commit to a big budget right away, we were able to start small, and ramp up (or down) as our needs changed.
We did not have to use this.
We did not use this.
IBM Cloud Virtual Servers had a slightly lower cost (possibly due to reseller discount) compared to both Azure Virtual Machines and AWS Cloud9, although not significantly lower. IBM has better support for Linux compared to Azure but that gap is narrowing recently as Microsoft has announced official support for Linux along with Windows for Azure Virtual Machines.
- IBM Cloud Kubernetes Service
- IBM Cloud Bare Metal Servers
IBM Cloud does provide tools to link and integrate all the various cloud systems and offerings together, and this is improving over time, too.