Let IBM handle the servers so you can handle your business
November 05, 2020

Let IBM handle the servers so you can handle your business

Qing Miao | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Cloud Virtual Servers

Our internal IT department uses IBM Cloud Virtual Servers to host and run all of our internal systems. This means we have not had to procure, maintain, or support the hardware infrastructure ourselves (including network, electricity, backup, etc.) and can focus on our own business instead.
  • Automatic scaling depends on usage and demand.
  • Easy to work with.
  • Cost can be lowered if you can find a good reseller (VAT).
  • Support turnaround can take a while due to timezones, etc. Once had to wait on the phone on Saturday for hours in order to get ahold of someone.
  • Reliability can be better, especially if you are running mission critical systems and need 99+% uptime guarantee.
  • Communication about changes (e.g. pricing) should be more prompt and timely.
  • Freed up our team to focus on working on our own products and not having to worry about maintaining and patching servers.
  • On-demand procurement allowed our team to quickly spin up servers as needed and shut them down when work is done.
This allowed us to pay as we went, and only pay for what we used. So instead of having to commit to a big budget right away, we were able to start small, and ramp up (or down) as our needs changed.
IBM Cloud Virtual Servers had a slightly lower cost (possibly due to reseller discount) compared to both Azure Virtual Machines and AWS Cloud9, although not significantly lower. IBM has better support for Linux compared to Azure but that gap is narrowing recently as Microsoft has announced official support for Linux along with Windows for Azure Virtual Machines.
IBM Cloud does provide tools to link and integrate all the various cloud systems and offerings together, and this is improving over time, too.
If your company is already invested in IBM, then you may consider using this, as you can probably get a better deal (price-wise) either negotiating with their sellers or via a reseller (both of which you would likely already have if you are buying from IBM already).

IBM Cloud Virtual Servers for VPC Feature Ratings

Service-level Agreement (SLA) uptime
Dynamic scaling
Elastic load balancing
Pre-configured templates
Monitoring tools
Pre-defined machine images
Operating system support
Security controls