SOARing Through With Security
Updated March 20, 2024

SOARing Through With Security

june smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Security QRadar SOAR

I use IBM Security QRadar SOAR to protect my company from computer scans and security. I have a great sense of security without cyber crimes and scans. I would not want to operate without having this protection backing me. I am able to show others the benefits of having it and it is an easy sell.
  • User-friendly
  • Easy to manage users
  • Easily understood interface
  • Easier training for new users
  • Security
  • Sense of familiarity
  • Sense of security
I have been able to use other programs and IBM Security QRadar SOAR is able to show me what I was missing with the other programs. I would like to say it is the best that I have had the pleasure of using.

Do you think IBM Security QRadar SOAR delivers good value for the price?

Yes

Are you happy with IBM Security QRadar SOAR's feature set?

Yes

Did IBM Security QRadar SOAR live up to sales and marketing promises?

Yes

Did implementation of IBM Security QRadar SOAR go as expected?

Yes

Would you buy IBM Security QRadar SOAR again?

Yes

I would scan all incoming emails and links. Everyone would be able to scan items on their computers before opening them. If there is a threat, it is easily managed by the features.

Using IBM Security QRadar SOAR

5 - The employees that are users are mostly ones who deal with numbers and payroll information. It is necessary to protect the company's information.
2 - We do have an in house IT person who manages the IBM programs and lets the other employees know when it is needed for certain instances.
  • security
  • data protection
  • ACCOUNTING locks
  • not devoting a person
  • run scans on all files
It is beneficial to have a program that can run independently and be used without the supervision of a devoted employee

Evaluating IBM Security QRadar SOAR and Competitors

  • Ease of Use
It was necessary to have a program that would not need hours to train an individual on how to use it.
I would still choose it due to the fact that there have been no major issues in the operating functions.

IBM Security QRadar SOAR Implementation

IBM Security QRadar SOAR Support

I have never had to contact support.
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
Not at the initial purchase. We wanted to feel it out first.

Using IBM Security QRadar SOAR

It is very easy to navigate and run the parts that we have needed.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
Requires technical support
Cumbersome
  • data bases
  • reports
  • reading results