Review for IBM Security Verify Access
February 09, 2023

Review for IBM Security Verify Access

Mayur Boob | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with IBM Security Verify

IBM® Security Verify Access is a complete authorization and network security policy management solution. We have implemented various authentication mechanism like password based, ADFS, SAML etc. We are using two factor authentication like TOTP/SMS/EMAIL OTP. There are different flows configured in our environment like First time login, Self password reset using 2FA.
  • SAML, OIDC, ADFS
  • 2FA (SMS,TOTP,FIDO)
  • Support for Thick Client
Support team is awesome and knowledgeable. Quick to response and assist you with your queries.

Do you think IBM Security Verify delivers good value for the price?

Yes

Are you happy with IBM Security Verify's feature set?

Yes

Did IBM Security Verify live up to sales and marketing promises?

Yes

Did implementation of IBM Security Verify go as expected?

Yes

Would you buy IBM Security Verify again?

Yes

Whatever featured and capability we were looking for was fulfilled by the product.
So far did not got chance to work with them
They should have pricing model that suits low customer base as well.
It is well suited for Big Organization.

IBM Security Verify Feature Ratings

ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
10
Account Provisioning and De-provisioning
8
ID Management Workflow Automation
8
ID Risk Management
8

IBM Security Verify Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, Did not really felt liked and support was exceptional.
There was the critical production issue where we raised the severity 1 PMR and requested IBM to be there on the call until the issue is resolved. They helped in to resolve the issue and were there on the call all the while.