Item: Icertis
Rating: 8
Author: Verified User

Ease of Integration

There are many out of the box custom coding that the Icertis team possesses that reduce integration time.

Use Cases and Deployment Scope

We utilize Icertis for our end to end process flows from request until executed. We were having issues with having many processes outside of the system, and we were able to take advantage of the workflow in order to ensure a great audit history and ensure all contracts return to the systems post execution.

Pros and Cons

Ease of Configuration
Cutomization
Great User Interface

SLA times for support
Ease of custom reports

Return on Investment

Reduced contract cycle time
Single source of truth repository

Alternatives Considered

I was not part of the RFP process.

Key Insights

Do you think Icertis delivers good value for the price?

Yes

Are you happy with Icertis's feature set?

Yes

Did Icertis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Icertis go as expected?

Yes

Would you buy Icertis again?

Yes

Likelihood to Recommend

It is well suited for any companies looking to scale and upgrade their contracting processes. The only downside is the cost of user licenses as that is the downfall of turning it into a company wide system.

Great platform with room for improvement

Overall Satisfaction with Icertis