Good small business product at a fair price with great support
December 06, 2023

Good small business product at a fair price with great support

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

IDrive Team

Overall Satisfaction with IDrive Online Backup and Object Storage

We backup to their cloud and local nightly to protect all data. It's a bit slow and clunky but cost effective solution. However our equipment has never gone down so we are unsure how a restore would work.
  • Notifies you daily on backups
  • Customer support is responsive
  • Slow to cloud
Previous version was not needed and too expensive

Do you think IDrive Online Backup and Object Storage e2 delivers good value for the price?

Yes

Are you happy with IDrive Online Backup and Object Storage e2's feature set?

Yes

Did IDrive Online Backup and Object Storage e2 live up to sales and marketing promises?

Yes

Did implementation of IDrive Online Backup and Object Storage e2 go as expected?

No

Would you buy IDrive Online Backup and Object Storage e2 again?

Yes

This is an individual decision but for small business effectiveness it works.

IDrive Online Backup and Object Storage e2 Feature Ratings

File search
8
Device sync
7
User and role management
7
File organization
8
Device management
7
Performance
7
Reliability
7
Storage Reports
7