Indeed Hiring Platform - Gets the Job Done
March 24, 2022

Indeed Hiring Platform - Gets the Job Done

Amy Fee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Indeed Hiring Platform

We use the IHP to fill for Customer Service Representative opportunities. We have used the IHP more than 12 times in the past year or two at this point and see quite a bit of success! The problems this platform addresses are finding many candidates and being able to get them through our pipeline into a hired status faster than usual when our clients have big lifts.
  • Set up is relatively easy.
  • Candidates are familiar with Indeed so they are comfortable using a well-known source for the event.
  • Provides candidates a clear understanding of where they are in the process throughout the event.
  • Items that can be logged post-interview regarding a candidate. Ex. if assessments were completed, which team member made the next step decision, what we need to follow up on, etc.
  • Having a multi-step interview process. Our team completes a screen then sets candidates back into the waiting room for a secondary interview. This is confusing to candidates. I wish there were two waiting rooms so our team could better manage where candidates are in the process.
  • We do not want the RSVP list to go away prior to the event. When there are connection issues, if we don't have the email and phone number of candidates, we are essentially losing a potential lead which would be frustrating.
  • Lower cost per hire, between $6.00 and $8.00 is what we had spent on those 'moving forward' in the process post event.
  • Time to hire is much faster, goes from a normal 4-6 days to as quickly as under 6 hours at times.

Do you think Indeed Hiring Platform delivers good value for the price?


Are you happy with Indeed Hiring Platform's feature set?


Did Indeed Hiring Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Indeed Hiring Platform go as expected?

I wasn't involved with the implementation phase

Would you buy Indeed Hiring Platform again?


By gathering candidates who are interested in immediate interviews, it helps to cut out a lot of back and forth, follow-up type communication with applicants. So the time to hire when we use the platform is a much faster turnaround than what we see in our day-to-day process. With that being said, more time spend with candidates also provides more time for questions and someone's full understanding of the role and what they are signing up for as well. A positive and negative there.
For the most part, they align. We do usually have a good amount of candidates who are out of our price range or those who may live outside of the states we are able to hire from which can be a challenge and disappointing to candidates. I wouldn't say these events have an overall impact on our candidate pool outside of event days (usually once a month we use the IHP).
Without having the various items to input regarding candidates and next steps, I wish the platform was able to be more customized for our needs.