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InEight Document
May 30, 2019

InEight Document

Christina Gaglia | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Modules Used

  • Document

Overall Satisfaction with InEight

InEight document powered by TeamBinder has been implemented across our construction business. We hope to deploy across our mining business within the next few months. It has addressed issues around having one source of truth for all of our project documents and enables us to generate transmittals and track distribution.
  • Initial engagement and pre-sales
  • Technical Support
  • Customisation/Enhancement of product
  • Further development of the Portfolio Instance of TeamBinder - it needs to be fit for purpose
We appear to be the only business using a particular version of InEight Document. As such we have identified many areas for improvements and some flaws. It would be beneficial for both InEight and BGC Contracting to use our experience with this software to collaborate and work on future enhancements to help produce a quality product.
Response time is extremely slow. Cases are followed up continuously until resolution is provided - and sometimes not.
Cases are closed before resolution provided.
User guides should be more readily available to those who require them. The training videos are not up to date and do not support our version of the software.
Price, previous history with QA Software
On a large project which has already established discipline and consistency with Doc Control and correspondence management

InEight Feature Ratings