InEight Documents
Anonymous | TrustRadius Reviewer
June 07, 2019

InEight Documents

Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Control
  • Document

Overall Satisfaction with InEight

It is being used across the whole organisation. It addresses the information exchange between my organisation and contractors and support organisations. It is a rich source of information used to measure performance of contractors etc.
  • Responsive to client requests
  • Has a local office
  • Flexible to work with
  • No consistent process to create an instance, each time an instance is created some functionality is missing. We have discussed this with InEight and they are working with us to improve the process.
  • Lack of knowledge in the large infrastructure project space.
The original business outcomes are being met. As we have expanded we have significantly increased the business outcomes and we are working in partnership with InEight to meet this step change.
InEight have the ServiceNow ticketing system, which should improve the transparency of outstanding issues. However there is an inconsistency in advice within the help desk support staff (Kevin is excellent) and depending on who is handling the issue often our staff need to follow up with the help desk.
Currently we are not using the integration tools. We are using the reporting API which works very well.
I have used Aconnex and have found InEight to be more flexible and works in partnership with us to provide the best solution.
I've found InEight to be very flexible to our needs and works in partnership with us in managing document control and design review. We have many instances of InEight and our next step is to invest in a master instance to enhance consistency.

InEight Feature Ratings

Plan distribution & viewing
Not Rated
Plan markups & sharing
Not Rated
Document sharing
8
Issue tracking & punchlists
8
Photo documentation
Not Rated
Jobsite reports
Not Rated
RFI tools
8
Collaboration & approvals
8
As-built drawings
8
Mobile app
Not Rated
Job costing
Not Rated
Cost calculator
Not Rated
Bid creation
Not Rated