Good product, room for improvement
February 16, 2022

Good product, room for improvement

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Infosec IQ

We use Infosec IQ primarily for phishing simulation tests of our employees and training. Security is paramount in the banking industry and our users are out first line of defense so we want them well trained on identifying phishing emails. When someone clicks on a simulated phishing email, we assign them training through Infosec IQ as well to further their education. We also schedule annual training for all employees. We use both the simulated phishing emails and training for all staff.
  • Realistic simulated phishing emails
  • Large selection of simulated phishing emails
  • Engaging training
  • Navigating the administration pages is not very intuitive
  • Reporting is not great
  • Simulated Phishing Emails
  • Email Security Training
  • Our phish rate has dropped from 8% to 1%
Infosec IQ has better, more realistic simulated phishing emails. The training modules are similar, no clear winner there. I like the post-click landing pages from KnowBe4 better.

Do you think Infosec IQ delivers good value for the price?

Yes

Are you happy with Infosec IQ's feature set?

Yes

Did Infosec IQ live up to sales and marketing promises?

Yes

Did implementation of Infosec IQ go as expected?

Yes

Would you buy Infosec IQ again?

Yes

Infosec IQ is great for simulated phishing email testing and training. It is not well suited for all of our bank training. We have many areas that we must train on every year and Infosec IQ is not a great place for that. However, as an email security training piece it is very good. Hopefully they will improve the reporting features soon.