Inside Sales Review
February 22, 2018

Inside Sales Review

Madolyn Winger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

I am part of a Sales Development team for T-Mobile Business to Business Sales. We use Inside Sales Playbooks to organize our workflow. The application tells us which prospects we have to contact, how, and when. It eliminates all of the guess work to the team's sales approach. We are able to pre-load email templates and pre-recorded voicemail to reach our prospects more efficiently.
  • The team is very good at responding to user feedback.
  • The application does a very good job organizing data.
  • The application is very user friendly.
  • Their application has a tendency to have various glitches that change from time to time.
  • There is a do not call list in the application that does not correspond to Salesforce.
  • Occasionally there is a lag in the process of adding new leads to the application.
  • You cannot reschedule a step in your cadence for a specific time of day.
  • Being able to organize my workflow has allowed me to be efficient with reaching my prospects.
  • It helps me to build pipelines.
  • It helps me stay on track with my line of business's daily call metrics.
I have never used any similar applications.
It is very good for making calls within the cadence, it is not good for tracking emails and calls that fall outside of the sales cadence.