Item: InsideSales Playbooks
Rating: 8
Author: Joseph Chang

Overall Satisfaction with InsideSales.com Predictive Playbooks

Use Cases and Deployment Scope

We use it for the plays to help us keep track of calls and emails.

Pros and Cons

Pros

Organize Calls
Organize Emails
Reminders for future tasks

Cons

Flexibility on Plays
Easier sync options to Salesforce

Return on Investment

Help me reach clients in a professional manner by keeping track of when I am reaching out to them.

When you are first reaching out to a client to get them on the phone.

After you have made contact with the client putting them into another play is not as helpful because plays are set, so you are constantly rescheduling or adding things to plays.

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Honest view from a user