Item: Demandbase Sales Intelligence
Rating: 10
Author: Mark Chinsky

Use Cases and Deployment Scope

We use it for market information as we work through sales prospects.

Pros and Cons

Related social media, etc.

Sometimes the public domain data sources it uses can be out of date.

Return on Investment

Definitely helps us engage with prospects more accurately.

Usability

It's very friendly. Simply shows up in content in Dynamics 365 Customer Engagement (CRM)

We had an issue with our Dynamics 365 Customer Engagement system and needed to temporarily remove it. I couldn't because D365 said there were 'dependencies that needed removal' (This is not InsideView's fault)

I reached out to InsideView, and within 10 minutes, and a scheduled live Zoom meeting with a support person. They spent over an hour with me removing tentacles of unrelated software that was preventing InsideView from uninstalling. I was really expecting the agent to say 'this is beyond our responsibility, you'll need to hire a consultant to track down these issues' but instead, she stayed on until we got it uninstalled.

Kudos to amazing customer service.

Likelihood to Recommend

Perfect when you want to engage with prospects. By knowing their Social Media interests etc, you know which topics to focus on and sometimes, ie politics lol, which ones to avoid.

Best customer service in a long time

Software Version

Overall Satisfaction with InsideView

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Key Insights

Do you think Demandbase Sales Intelligence delivers good value for the price?

Are you happy with Demandbase Sales Intelligence's feature set?

Did Demandbase Sales Intelligence live up to sales and marketing promises?

Did implementation of Demandbase Sales Intelligence go as expected?

Would you buy Demandbase Sales Intelligence again?

Usability

Support Rating

Likelihood to Recommend

Demandbase Sales Intelligence Feature Ratings