Highly Recommended Software with Regular Updates!
April 14, 2018

Highly Recommended Software with Regular Updates!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Insightly

Insightly is managed by our sales manager, who has access to the piplelines and opportunities for all our sales staff.

He can use this to make sure the company is uniform in its process and everyone is held accountable. It also allows us to see the stages of sales and see outstanding tasks should someone be ill and not be able to follow up appropriately
  • Kanban management system.
  • Ease of use
  • Integration with other platforms such as Xero and Slack
  • Best implementations were only recently added.
  • Really annoying that you cant create a new organization when creating a new opportunity.
  • Increased Sales
  • Improved efficiency
  • Centralized contact management
We definitely have improved in our uniformity, although it may be slightly clunky to create and allocate tasks.
Haven't used other CRMs.
Ideal for a variety of businesses but lacks any usable metrics or analytics when it comes to sales performance.

Insightly Feature Ratings

Customer data management / contact management
8
Workflow management
5
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
3
Interaction tracking
7
Lead management
Not Rated
Email marketing
Not Rated
Task management
9
Reporting
7
Pipeline visualization
3
Customizable reports
10
Custom fields
10
API for custom integration
10
Role-based user permissions
7
Single sign-on capability
Not Rated
Marketing automation
7
Mobile access
9