End users can help themselves!
August 04, 2023
End users can help themselves!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 PhishER
Easy to navigate for the end user. They are able to keep working in the same place and reporting phishing. In addition, we no longer have a clogged helpdesk ticket system with spam messages. Our IT can focus on the their tasks and leave spam to the system. In addition, we are able to easily doing monthly phishing tests increasing our cybersecurity training and awareness.
- Keeps users in the same environment they are used to
- Eliminates a lot of unnecessary helpdesk tickets
- Allows for standardized phishing tests
- Would be nice if it could analyze links and report back if a link is deemed safe.
- The ROI from our tech side has been great. I can have my level 1 support focus on more time intensive tasks.
Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?
Yes
Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?
Yes
Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?
I wasn't involved with the implementation phase
Would you buy KnowBe4 PhishER/PhishER Plus again?
Yes