Stay far, far, far away from Kronos Workforce Ready.
Updated September 14, 2016

Stay far, far, far away from Kronos Workforce Ready.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kronos Workforce Ready

Dealing with the migration support team was the worst part of our entire experience. The project manager was not well informed, rude and many times unresponsive. His manager was also not willing to take responsibility for the lack of capabilities within the system and the contradictions between the sales process and implementation. The development team did not provide the migration team with the proper toolsets to do their jobs properly. Kronos owns both the Workforce Central product and the Workforce Ready product. It should have been a no-brainer to build a dedicated migration tool for pulling all current and historical data from WFC to WFR. The limited tools given were simple import spreadsheets with very little to no documentation to accompany them. In many cases the imported data was incorrect and had to be wiped and redone. I have very little respect for the way the internal teams within Kronos cooperate and communicate with each other.
Kronos Workforce Ready (WFR) is being used by our HR department as their primary HRIS. WFR is also used for timekeeping by all departments throughout the company. We are also trialing the Scheduler module within WFR for use by operational departments. WFR was chosen as a stepping stone from Workforce Central which we had implemented on site for many years prior. We were looking for a homogenous solution to avoid many different software applications being used by separate departments.
  • The UI design was very refreshing after using Workforce Central for years.
  • The removal of Java was the largest plus for us as far as productivity.
  • The inclusion of scheduler, HRIS and timekeeping in one system was a solution we were looking for.
  • The migration team is very difficult to work with. We were given a lot of sales promises that the migration team could not live up to. The documentation for migration is horrible and their import templates are in their ALPHA generation. Some of the team is very disrespectful as well.
  • The scheduler module should be labeled as an alpha or beta stage module. It should not be ready for production, nor should it be sold to customers as a viable product yet. It lacks many features and the speed is horrendous.
  • They way Kronos associates roles, permissions, security levels and employee views is very cumbersome and laborious to administer.
  • The implementation of WFR has had a huge negative impact on productivity by absorbing the time of highly qualified people within the company thereby sidetracking other priority projects.
  • WFR is capable of improving its ROI as time progresses and features become more matured. At this time operational managers are still very gun shy.
  • The intouch timeclocks are a large improvement over the 8500 and are a nice tool for self service.
  • Workday
WFR beats out Workday in the area of having more sellable features. The only downside is many of those sellable features do not function properly or are limited in how they were designed. I still consider WFR a minimum viable product and many of the features are not ready for mass consumption. In my experience, Workday was much better planned in its development and features weren't made public for consumption until they were highly vetted by the development team.
  • Existing Relationship with the Vendor
Since we were already using Workforce Central, and had only moved to their HRIS module within the past 3 years, we dreaded the idea of migrating our data do another HRIS system outside of the Kronos family. As it turns out the migration to another brand would have likely been just as easy or easier considering the WFR team had absolutely zero migration tools for coming from Workforce Central.
If someone is looking for a very expensive solution for an un-complex employee environment then Kronos would be the solution for them. If they have a very complex employee environment or are looking to a more economical solution, then Kronos is not the right software product for them. I would not recommend Kronos to most people.

UKG Ready Feature Ratings

Employee demographic data
8
Employment history
1
Job profiles and administration
4
Workflow for transfers, promotions, pay raises, etc.
3
Organizational charting
5
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Approval workflow
6
Balance details
5
Annual carry-forward and encashment
7
View and generate pay and benefit information
6
Update personal information
7
View job history
3
View company policy documentation
6
Tracking of all physical assets
5
Report builder
8
Pre-built reports
8
Performance plans
7
Performance improvement plans
7
Review status tracking
6
Review reminders
4
Multiple review frequency
3
New hire portal
7
Manager tracking tools
6
Individual goal setting
8
Performance tracking
6
Job Requisition Management
3
Company Website Posting
5
Publish to Social Media
4
Duplicate Candidate Prevention
8
Applicant Tracking
7
Notifications and Alerts
5