Email Marketing with trusted partners
Updated December 23, 2015

Email Marketing with trusted partners

Joel Buhr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Modules Used

  • Email
  • Lead Builder

Overall Satisfaction with Launchpad Marketing Cloud

Launchpad has been the platform of choice when it comes to managing email marketing campaigns. V12 has been a valued partner and has been very helpful all the way.
  • Targeting Consumer, Business
  • Campaign Builder
  • Reporting
  • Site flow could be more intuitive
  • Logical flow of process
  • Remove extra steps
  • Provide more in-depth reporting
  • Ability to name campaigns the same name
  • Create standard order or reporting templates
  • Functionality that prevents ease of use
  • Provided flexible tools to deliver solutions to clients and partners
I have not found similar alternatives
Not that I can think of.

Porch Group Media Feature Ratings

Using Launchpad Marketing Cloud

  • Client Services
  • Data Enhancement
  • Display
  • Variable Email Campaigns
  • Segmenting
  • Custom Coupon Programs
  • Data Enhancement

Evaluating Launchpad Marketing Cloud and Competitors

  • Price
  • Product Features
  • Product Usability
  • Vendor Reputation

Launchpad Marketing Cloud Implementation

Would be great to have an easier white-label
Change management was minimal

Launchpad Marketing Cloud Support

It has been fantastic!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
None
Afterhours on the weekend support. They were there.

Using Launchpad Marketing Cloud

There is room for improvement
ProsCons
Like to use
Well integrated
Quick to learn
Feel confident using
Lots to learn
  • Campaign Scheduling
  • Counts
  • Multi-Part counts in leadbuilder
  • Deduping counts

Launchpad Marketing Cloud Reliability