Great platform with amazing service, they really care about their clients!
March 28, 2018
Great platform with amazing service, they really care about their clients!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LeadFuze
LeadFuze is being used by our Marketing department. It addressed issues that we had with other email platforms with not being able to send out larger bulk lists from our sales inboxes and allowed us to create simple email sequences/drip campaigns that would run daily without much management.
Pros
- Their customer service is hands down the best that I've experienced within email/lead platforms. They are really on top of their game, any question that you had within a day or so you'd get a very detailed and helpful answer. I loved how attentive they are to their clients!
- I also think that the platform is built very well! The ease of use and ease of learning the platform was great. Uploading leads took a mere 3-4 steps and only a few seconds to upload into the system. Building sequences were fairly easy if you had all your info already ready. Managing the sequences and the reporting was everything we needed.
- The set up was so quick! Within a day or so after our initial call, we were ready to go!
Cons
- We were doing simple text emails that were coming out of sales peoples inboxes so this functionality wasn't totally needed on our end at the moment, but we imagine that we would have wanted to do more with customizing emails in general.
- We've had great feedback from our sales team, they've loved the ability to see email responses and the fact that they didn't have to sit down and email and follow up with people every day it was being done for them all automated!
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