Lifesize may very well change the life (and size) of your business!
July 28, 2017

Lifesize may very well change the life (and size) of your business!

Brontis Shane Orengo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lifesize Video Conferencing

A decent bandwidth really does help a great deal when connecting to deponents (random people who don't necessarily work with IT). We have had issues where the audio and video were labored but found that if a deponent connects via video, mutes their mic and lowers their speakers, they can call in through a phone and the audio/video issues are resolved. It's a simple work around, but one that saves time and is easy to guide something though.
We connect attorneys with deponents across the country and in some cases, internationally. Using it in the legal industry, primarily in 'court reporting' or 'examinations before trail', we've found that many witnesses, or deponents, sometimes move away from an area they have a pending, unsettled case. Attorneys often have to arrange travel, lodging and coordinate the best time to visit with the witness to take their testimony. Video conferencing through Lifesize eliminates the need for costly travel and is easy enough to use that a witness can join a meeting as a guest through their laptop or mobile device. This has not only saved our clients time and money, it also saves them from logistical headaches. One case of particular interest was when a witness was completely unavailable due to a very strict and arduous traveling schedule. Our clients we able to see and speak with the witness for over an hour on his mobile while he was being chauffeured to his destination.
  • The ease of use and deployment for the client is invaluable, especially when used through the "Call Me" page. All the information needed to connect seamlessly is located on an easy to read and understand page with multiple options.
  • Meeting/Rooms are easy to create and manage. Having multiple meeting going on at once has become a standard for us and it's because it is so easy to monitor and execute.
  • This might be small, but having the ability to place our logo as an image file as the default background on each Icon unit is something that solidifies our name with video conferencing. It's something we want our clients to see and remember.
  • Dialing out to ISP and older video conference units like the Polycom systems from the early 2000s that we still run into everywhere. It is next to impossible to connect to a prison system (yes, prison) or older units in Regus locations.
  • Moderator control might be something useful. As in a 'blind' moderator that can enter the meeting to check on the connection but without abrasively popping in interrupting the meeting.
  • A useful feature might be when someone disables their camera in a connection of 3 or more parites, the view should default to just showing the images of the reaming parties with active cameras. As it stands, if user 3 turns off their camera, user 1 and 2 see a black screen shared on the monitor. If it could just default to viewing just the active screens that would be incredibly useful.
For connecting a large number of users, Lifesize is just amazing. I have had connections with 3 video users and 5 telephonic users and the clarity and quality of each participant was excellent. Connecting via a mobile device has worked well for us in last minute 'need to connect now' scenarios. Connecting to Regus locations is a popular thing to do, and we often run into compatibility issues with older systems. Connecting to a prison is sometimes a necessity ordered by a judge, and we have yet to establish a successful connection to one using their ISDN or SIP numbers.

Lifesize Video Conferencing Feature Ratings

High quality audio
10
High quality video
7
Low bandwidth requirements
5
Desktop sharing
8
Calendar integration
7
Meeting initiation
10