Enterprise Review
January 11, 2024

Enterprise Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Lucidchart

Overall Satisfaction with Lucid Visual Collaboration Suite

It was feasible for me to navigate the features accordingly.
We mostly use it to enhance various steps in our workflow in different departments. We mainly use it for HR and IT departments and will soon be using it for our product team. It's been an efficient platform every step of the way and has been intuitive. As a startup, we will most likely continue to use it for our departments.
  • Integrations
  • Workflows & SLAs
  • Diagramming
  • The UI can be improved
  • Initially had a hard time using it on different browsers
  • Our tech team saved 10% more time
  • Increased performance amongst employees
  • Keeps employees more organized
We used Lucid to integrate with Salesforce for our Operations team. It's saved our Operations team a lot of time when we didn't have it.
It has increased collaboration amongst our stakeholders. Our IT team collaborates extensively and they were able to save 3 hours per week when working in real time. So far, it's been reliable for us and we haven't had any quality issues. Our CTO is big on looking at platforms of security and quality. Lucid has met our expectations from this standpoint.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Mostly it's the workflow and diagramming that our company benefited the most.