User-friendly and intuitive UI features with an affordable price tag
January 06, 2022

User-friendly and intuitive UI features with an affordable price tag

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

I agree that the UI is intuitive especially to first-time or non-tech-savvy users.
It is being used by the integrated marketing and content creation teams. It has helped in mapping out interdependencies between cross-functional teams.
  • Easy for first-time users.
  • Intuitive user interface and features.
  • Easy to share links to non-Lucidchart users (public view).
  • The arrow links connecting multiple objects is a bit difficult to control.
  • Linking dependencies at the right spot of the object is a bit challenging.
  • Text box can be a bit more intuitive.
  • Improved collaboration discussions.
  • Better onboarding experience with new-joiners.
  • Improved visual alignment with cross-functional teams.
It shortened the downtime when it comes to showcasing overall workflows to different teams.
I would recommend Lucidchart to our organization as an official tool for visual presentations, collabs and meetings because: - it has a user-friendly UI - it has intuitive features - it is not overpriced.

Do you think Lucidchart delivers good value for the price?


Are you happy with Lucidchart's feature set?


Did Lucidchart live up to sales and marketing promises?


Did implementation of Lucidchart go as expected?


Would you buy Lucidchart again?


Lucidchart has friendlier features when it comes to flowcharts with multiple dependencies.
It is best for first-time users and for public view sharing links.

More About Your Experience with Lucidchart

  • Adding text boxes.
  • Expanding the graphing area.
  • Connecting objects.
The available features and content objects are vast enough to be used in presenting multiple workflows and content streams without cluttering or overwhelming the reader. Hence, even first-time audiences to the material are able to understand and grasp the information clearly without much hand-holding needed.
  • Onboarding material.
  • Collaborative discussion chart.
  • Daily updates.

Using Lucidchart

3 - Project Manager. Content Strategist, Integrated Marketer.
2 - Agile thinker, Collaborator, Content creator.
  • Onboarding tool.
  • Collaboration material.
  • Workshop tool.
  • Organisation structure chart.
  • Retrospective discussion material.
  • High-level year planning.
It is intuitive and easy to use.

Evaluating Lucidchart and Competitors

  • Price
  • Product Features
  • Product Usability
Usability -- even if the most expensive and popular tool is made available, if it is not easy to use then it is just a waste of time.

Lucidchart Support

No -- my use case does require additional support.
There was no instance of me needing support.

Using Lucidchart

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Connecting the curved arrows between objects.