1. Home
  2. Visual Collaboration Software
  3. Lucid Visual Collaboration Suite Reviews
  4. User Review of Lucid Visual Collaboration Suite
Lucidspark - a fun collaboration tool with plenty of features
October 02, 2021

Lucidspark - a fun collaboration tool with plenty of features

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

I started using Lucidspark a month ago when I started on a new project with a customer that uses it regularly. The interface is intuitive and easy to learn right from the start. The collaboration features allow several people to add items to the board simultaneously, facilitating brainstorming sessions and information sharing. Previously, we were using Microsoft Teams for team communication, but that application doesn't have the same flexibility for contributing information in a non-linear format.
  • Can easily rearrange items on the board for prioritization.
  • Smart shapes change sloppy sketched shapes into standard shapes for quick diagramming.
  • Multiple users can edit the boards simultaneously without getting into each other's way.
  • Magic shapes are limited to a few specific shapes.
  • "Organize" doesn't necessarily organize things the way we want them.
  • Font sizes on post-it notes default to huge rather than allowing the size to be selected - which means notes with few words seem to be emphasized when they're of equal rating to notes with lots of words.
  • Meetings are more effective because people can post ideas without interrupting the speaker.
  • The fluid placement of objects allows them to be rearranged at any time to clarify points or group similar objects which may not have been originally placed together.
  • Updates are automatically saved so that nothing is lost.
The interface is very intuitive, and most users can figure out how to use its features without training. When an object is clicked upon, the options for altering it automatically pop up directly above the object, so users don't have to search through various menus in other parts of the screen to find the options. It also shows where other users' cursors are so you know what other users are currently editing.
I haven't yet tried the integration with Slack but have used the Google Drive integration for sharing documents or files with other users. Lucidchart is handy for creating architecture diagrams, and it's nice that it's integrated with Lucidspark so that the Lucidchart diagrams and the Lucidspark collaborative boards can be accessed all in the same window.
I have used other virtual whiteboarding systems, but I think Lucidspark is the best implementation of the technology. I can see where the other users' cursors are, so I know who is creating what objects. I can attach comments and notes to others' contributions to ask them questions about it without interrupting the person who's speaking on the call.
I haven't used the support system for Lucidspark, but I have read over some of the help files. I like that they are well illustrated and contain good examples of how to perform various tasks. Periodically, little tip balloons or tutorials pop up, which provide information on various features that I may or may not have discovered earlier.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Previously we were using Microsoft Teams for most collaboration, but it doesn't have a good whiteboard interface. Visio works OK for some drawings, but it doesn't have collaboration. Lucidspark has the drawing and collaboration features we need. It is also what our customers were using, so we had to switch to it since they were familiar with it and wanted to keep using it.
Microsoft Teams, Microsoft 365 (formerly Office 365), Azure Synapse Analytics (Azure SQL Data Warehouse)
Lucidspark is well-suited to brainstorming sessions in which several people are working together to contribute ideas. Contributions can be added as text, drawings, charts, or whatever is appropriate, and the objects can easily be rearranged or grouped as needed during the sessions. The canvas can also be panned around so that contributors can view different areas as needed.