Item: Lucid Visual Collaboration Suite
Rating: 10
Author: Verified User

Usability

10

Easy to use.

Use Cases and Deployment Scope

Lucidspark is currently being used in one department at this time. It addresses the problem of brainstorming in real-time within a remote setting. It also eliminates having to take the extra step to digitize what would have been on post-it notes. The data is saved from the exercise and can be applied to drive results straight away.

Pros and Cons

User friendly.
Tutorials.
Wide variety of tools.

Case studies.
Certification programs.
More demos on usage.

Return on Investment

Meeting effectiveness.
Increased productivity.
Time savings.

Integrations

Extremely valuable as we use all apps mentioned; makes it easy to share data.

Reliability

Fast and easy.

Support Rating

I did not have issues.

Key Insights

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Other Software Used

Lucid Visual Collaboration Suite, Slack, Google Drive

Likelihood to Recommend

It is great for brainstorming but less appropriate for process mapping.

Easy Tasks

Drag and Drop Interface
Shape Library
Revision History

Collaboration

Lucid Visual Collaboration Suite is a game changer to our team's workflow by providing a centralized platform to visualize projects and tasks. During brainstorming, the visual tools facilitate real-time idea illustration, enhancing understanding and fostering creativity. Overall, it significantly boosts efficiency by serving as a virtual whiteboard accessible to team, simplifying collaboration and communication

Innovative Uses

Revising process maps
Solving problems

Users and Roles

3 - Operations
Admin

Support Headcount Required

1 - To use Lucid Visual Collaboration you would need to have facilitation, problem solving, collaboration and communication skills to understand user needs, provide instruction ad convey information.

Business Processes Supported

Flow Chart Creation
Mind Mapping
Org Chart Development

Future Planned Uses

UI/UX Design

Likelihood to Renew

10

From the moment I used Lucid Visual Collaboration, I found it intuitive and very easy to use. I like that it is cloud based and how well it integrates with Google Workspace, Confluence and Microsoft Office. Also, the ability to present the diagrams without having to export is very efficient and helpful.

Products Replaced

No

Key Differentiators

Cloud Solutions
Integration with Other Systems
Ease of Use

The ease of use. This saves a lot of time with not having to figure out how to use the Software. This allows brainstorming to flow more smoothly and also decreased the time needed to produce visuals.

Evaluation Lessons Learned

It is difficult to say at this stage as it meets our requirements.

Lucid Visual Collaboration Suite Customer Support Pros and Cons

Pros	Cons
Quick Resolution Knowledgeable team Immediate help available Support understands my problem	Poor followup Problems left unsolved

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Feel confident using Familiar	None

Difficult Tasks

none

Mobile Interface Availability and Impressions

Yes, but I don't use it

Excellence collaboration software

Overall Satisfaction with Lucid Visual Collaboration Suite