MindTouch is better than most.
August 01, 2017

MindTouch is better than most.

Jem Sweeney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

MindTouch Responsive

Overall Satisfaction with MindTouch

We use Mindtouch to power both our external product documentation and internal support knowledge base. Our Mindtouch site allows us to target specific users and use cases, to spread awareness of our products, to enable externally facing teams to implement and support new and existing customers, and to scale knowledge across our entire organization.
  • Permissions
  • Reporting
  • Design and customizability
  • User management
  • Customer satisfcation
  • improved NPS score
  • Increased adoption
  • Reduced time to solve cases
  • Force-multiplier for professional services team to support greater number of customers.