Excellent product that toes the line between ease of use and functionality
Scott Burton | TrustRadius Reviewer
Updated April 08, 2015

Excellent product that toes the line between ease of use and functionality

Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

I do not recall

Overall Satisfaction with MobileIron

MobileIron was used for Regions Bank as a means to implement BYOD. At the time, BYOD was in its infancy and it was used as the MDM of choice. It provided the security policies the bank needed to keep the devices secure and also has ability to detect rooted or jailbroken devices and deny access to such devices.
  • The ability to customize device policy from the console
  • MobileIron's ability to detect rooted or jailbroken devices
  • Easily an intuitive console which makes learning MobileIron easy.
  • Some users claimed MobileIron caused increased battery drain due to it relying on location services on iPhone/iPad devices.
  • Some users were hesitant to use MI because they felt the company using it would use location services to track their location.
  • Additional accessibility functions for those who are visually impaired would be helpful. However, such support may be better left to the device maker instead of MobileIron.
  • Increased employee efficiency - Users able to BYOD and administrator their corporate email with ease.
  • Increased savings on company - A firm will no longer need to purchase corporate devices for their users.
  • Data loss prevention - A company using BYOD via MobileIron (or any MDM) must be aware of the possibility of data loss and take appropriate corporate policy action and employee awareness.
I cannot think of any scenario where it is less appropriate. I currently work in the legal IT industry and formerly worked in the banking industry and MobileIron would work well for either industry. It provides a sufficient layer of security for the administrator and a level of transparency for the end user which they appreciate.

Using MobileIron

I would suggest using it for the company I currently work for. It provided both device security/management and also a level of transparency the end users did not notice for normal operation of their device. I am glad to see that it now supports Knox because many Samsung users I know would prefer using it instead of a 3rd party email client such as TouchDown.

MobileIron Implementation