Item: MRI Residential Management
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

We use MRI Residential Management for the management of all rental leases of residential, office, and retail users. It is used across several departments including accounting, commercial sales, commercial leasing, and residential leasing. It addresses the need for lease organization, tracking, and reporting. It also tracks and reports budget spending for construction projects.

Pros and Cons

Reporting
Tracking Data

NOT user-friendly
Poor training tools
Awful help center

Return on Investment

Helps track income
Helps with on-time billing
Keeps us on budget with projects

Support Rating

They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.

Key Insights

Do you think MRI Residential Management delivers good value for the price?

Are you happy with MRI Residential Management's feature set?

Yes

Did MRI Residential Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MRI Residential Management go as expected?

I wasn't involved with the implementation phase

Would you buy MRI Residential Management again?

Likelihood to Recommend

MRI Residential Management is so NOT user-friendly. I don't particularly care for using it and know that there are better programs out there. But this was a good choice for our company when we were much smaller.

I believe we've outgrown it. We have started to implement Salesforce, and I believe that the plan is to integrate Saleforce's equivalent program module sometime in the near future.

MRI Residential Management Review

Overall Satisfaction with MRI Residential Management