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The best tool for customer retention!
March 01, 2022

The best tool for customer retention!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with NextBee

NextBee allows us to build long-lasting relationships with our clients, and it also allows us to increase our customer's LTV (lifetime value) by incentivizing them to buy from us through a personalized loyalty program, what I like about it the most is the data driven personalization that always makes on point decisions and brings a better ROI.
  • Easy to use interface
  • Great reward program
  • Advanced analytics
  • The initial setup is a bit complicated
  • Customer retention
  • Personalized incentives
  • NextBee helped us a lot with customer retention
  • The personalized incentives allowed us to grow our revenue

Do you think NextBee delivers good value for the price?

Yes

Are you happy with NextBee's feature set?

Yes

Did NextBee live up to sales and marketing promises?

Yes

Did implementation of NextBee go as expected?

Yes

Would you buy NextBee again?

Yes

I would recommend NextBee to any company looking for a better solution to manage their reward program and needs to push more personalized offers and incentives to grow their revenue and increase their customers lifetime value, selling more to existing customers would always be easier than acquiring new ones.