Nextiva website
August 26, 2023
Nextiva website
Score 10 out of 10
Vetted Review
Verified User
Software Version
Commercial Phone Service
Overall Satisfaction with Nextiva Business Phone Service
In reflecting on my two-year experience with Nextiva, I've found several positives, yet there are areas that could be improved. Occasional technical glitches have disrupted communication flow, while minor fluctuations in video call quality have been noted. Customer support response times could also be enhanced. Addressing these aspects would bolster reliability and user satisfaction.
- Rooms
- Notes on calls
- Video meetings
- Customer service
- App software
- Optimization
- Room calls
- Voicemails
- Automated replies
- Scalability for Growth
- Call Management Flexibility
- Reliable Customer Support
- SolarWinds VoIP & Network Quality Manager (VNQM)
Nextiva integrates well with our existing systems and offers compatibility with various devices, making it easy for our teams to access and use the service seamlessly.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes