I would not recommend.
July 23, 2020

I would not recommend.

Ben Bartlett | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Nintex Workflow for Sharepoint

Overall Satisfaction with Nintex Process Platform

We intended Nintex to address problems across the board, however, Sharepoint On-Premise product has been neglected since Nintex was acquired and began getting into other products such as 365 and RPA, as well as there’s much more [customization] necessary than advertised. I would not recommend the product if asked.
  • I honestly cannot think of three things it does well without custom code.
  • Forms need to be more intuitive, too much JavaScript is necessary.
  • Still cannot use SQL and web service calls in the mobile app.
  • Document generation should be free. Not much value when everything is nickel and dimed.
  • I haven’t had much ROI at all for a host of reasons.
I’ve had a simple issue that’s had a ticket open since April preventing me from moving forward with any upgrades. I just want basic consistency with the quality of the product and I’ve yet to experience this as a customer for 4 years.
They only use the forms as end users. The claim that “power users” can do their own workflows and forms is a farce.
If my issue isn’t resolved within 30 days I’ll begin looking into different workflow platforms. Nintex is very pricey for not much value.
Simple Approval workflows is about all it can handle reliably. I would not recommend it to someone in hopes filling a true application need.

Nintex Process Platform Feature Ratings

Process designer
Not Rated
Business rules engine
Not Rated
SOA support
1
Form builder
2
Model execution
1
Dashboards
1
Standard reports
2
Custom reports
1