Observe.AI accelerates higher value transactions across the board
February 10, 2022
Observe.AI accelerates higher value transactions across the board
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Observe.ai
Revenue growth, script compliance, escalation resolution, and employee management.
- Easy to use platform to get started and maintain.
- Transparency on every phone call for agent coaching and customer satisfaction.
- Revenue generation.
- 71% increase in sales since implementation.
- 33% decrease in customer escalations since implementation.
- 20% increase in script compliance since implementation.
- Easy to implement and scale.
- Easy reporting functionality with dashboards and integration with Power BI.
- Seamless integration with our telephony platform.
- The BEST ROI we have spent in years.
- Fraction of a penny per call.
- Increased overall revenue and revenue by person.
Do you think Observe.ai delivers good value for the price?
Yes
Are you happy with Observe.ai's feature set?
Yes
Did Observe.ai live up to sales and marketing promises?
Yes
Did implementation of Observe.ai go as expected?
Yes
Would you buy Observe.ai again?
Yes