Item: ON24
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We are using ON24 to host international conferences. It has replaced face-face conferences that were canceled during the COVID-19 pandemic with great success. The conferences are cross-company in the pharmaceutical industry, and ON24 provides a simple platform to allow presentations and networking to take place in the absence of a face-face conference.

Pros and Cons

Browser compatibility
User friendly platform
Scalable

Return on Investment

I do not directly deal with finances so cannot comment on ROI.
As a user, it has increased engagement of participants that has proven difficult with other platforms.

Use Cases for Analytics Insights

Identify and track top-engaged accounts

COVID-19 Impact

Our conferences simply would not have been possible during the pandemic. They have provided a platform for our participants to engage and enjoy presentations that would have been difficult/impossible to distribute during these challenging times.

Scalability

I am just an end-user, so I have not set up licenses or accounts, but from my perspective, our organization has been able to scale this for our needs.

Alternatives Considered

Zoom, Google Hangouts Meet and Microsoft Teams

ON24 is superior for presenting or business use. For an informal catch-up, I would favor the others.

Key Insights

Do you think ON24 delivers good value for the price?

Not sure

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ON24 go as expected?

Yes

Would you buy ON24 again?

Yes

Likelihood to Recommend

Hosting a presentation. Because the platform works in the browser (i.e., no installation required), it has worked very well when trying to host a multi-company, multi-national conference with a variety of presenters and needs. The Q&A feature works well and encourages interaction. The presenter, producer, and audience roles make it very easy to navigate organizing a conference/set of presentations.

Making global conferences possible

Overall Satisfaction with ON24