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OnceCause is a Great Value!
September 18, 2021

OnceCause is a Great Value!

Allison White Holmes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

We use OneCause for specific events. It's great for ticketing and auctions. We have also used it for a P2P fundraiser. I love that there is a text function to send messages to our attendees, especially because we don't have that function for our organization at large. All of their platforms are pretty easy to use, but their customer service is key, and it's great!
  • Ticketing
  • Texting participants
  • P2P
  • Customer service
  • Better event module with more flexibility
  • P2P is a bit confusing for the user sometimes
  • Ability to remove auction function from an event if it's not needed
  • Great for virtual events
  • Had double the attendees to our virtual event through OneCause ticketing
  • Great for auctions
I think that there is always some room for some improvement, but overall, OneCause has great usability. It is pretty easy to use, and I was able to learn it pretty quickly, as were my colleagues. OneCause has a great customer service team, so anything I did not know how to do or was unsure of, I had the great customer service team as a resource.
The overall support for OneCause is great! They are always there when you need them. For each new module that we purchased, we had a dedicated account manager who walked us through the functionality of the module, set up multiple meetings with us, helped us build our fundraisers, and was always there when we had additional questions.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

I think you get a lot for the annual price. It is relatively easy to use and can accomplish event goals for fundraising, ticket sales, auction sales, peer-to-peer fundraising, and most event ideas. I can't say enough how much I appreciate the good customer service! Having that support is really key when using new programs!