OnPage Review
July 25, 2022
OnPage Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with OnPage
In the past, we had issues where engineers would not receive alerts relying on email and SMS. OnPage has given us peace of mind. It allows direct alerts for critical incidents and after-hours support. Engineers now are alerted no matter what, if they have their phone on silent, the alert still goes through and is persistent, this allows us to know that the critical incident or after-hours support request will be actioned within SLA requirements. It has assisted in keeping clients satisfied knowing that their issues will be looked after in a timely fashion.
- Critical alerts
- After hours support
- Error log reporting
- Scheduled engineer via built-in calendar
- Andriod OS - Application goes to deep sleep if not used
- Azure AD Single Sign On
- Direct alerts
- Groups
- Calendar for scheduling
- Positive - Client satisfaction
- Ability to meet SLA Requirements
Do you think OnPage delivers good value for the price?
Yes
Are you happy with OnPage's feature set?
Yes
Did OnPage live up to sales and marketing promises?
Yes
Did implementation of OnPage go as expected?
Yes
Would you buy OnPage again?
Yes