Oracle BPM Suite - Boon or Bane?
November 13, 2017
Oracle BPM Suite - Boon or Bane?
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle BPM Suite
We've implemented BPM solution for a very large client who uses multiple Oracle Cloud and On-premise applications including but not limited to Cloud HCM, Cloud Finance, Cloud procurement, Cloud Sales and Planning & Budgeting. Because of BPM Suite's extreme complexity and non-user friendliness, it is currently being used only as a pilot for HCM. The purpose of using BPM Suite is to identify the redundant and inefficient processes and streamline it for better overall efficiency.
- Capacity to integrate well into a whole lot of apps and databases
- The studio is quite helpful to configure the business processes especially if it's a standard flow. The drag and drop, although quite buggy, is good.
- Extremely complicated to work with. The WYSIWYG is of no help either since it very buggy and poorly designed. If you are a business or functional user, you will have a hard time using the application.
- The Oracle's "Using" and "Implementing" guides are nearly useless with no examples and case studies and there is no documentation available to learn or understand the process.
- Very few skilled developers are available in market who really understand how to implement Oracle BPM suite.
- You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive.
- Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed.
- For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes.
IBM's Rational RequistePro was considered as an alternative but due to the client's good experience with existing Oracle services, BPM Suite was finally decided upon.