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Review of Dyn at a large private internet company
July 13, 2018

Review of Dyn at a large private internet company

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Dyn Managed DNS

I had a recent request to make a change to Traffic Director which support helped quickly in making. I then reported that the Dyn system was not behaving properly, and Dyn engineers were able to fix the issue within a day.
Web interface and API are both hard to understand. Setting up users and api keys is also very hard to understand.

I feel the Dyn product design is quite dated, and that features have been bolted on over the years, leading to a product that is cumbersome.
Dyn is being used as one of two primary DNS providers for our main customer facing domain names. We chose Dyn over other offerings based on reputation and performance testing.
  • High uptime
  • Timely support
  • Low latency
  • Managed DNS API is very hard to work with, it is also slow when dealing with 1000s of records because the API requires lots of small sequential requests.
  • Traffic Director user interface is hard to understand. And it is confusing that is managed outside of the primary managed DNS interface.
  • Gives us confidence we can survive a DDoS attack against our DNS provider.
  • Lower latency DNS queries is good for our users, since that can translate to better user experience and more revenue.
We use Aliyun DNS for our sites in China.

Dyn performed better in performance testing than Route53. Dyn was equivalent in performance to NS1.

NS1's API and web interface is much easier to work with compared to Dyn.

In the end we chose to use both Dyn and NS1.
Well suited for internet companies with high number of users, where the cost of the Dyn product is justifiable. Also for internet companies that have a large global presence, Dyn has low latency in most geo regions.

For smaller internet sites, I would likely recommend they choose AWS Route53 for its ease of use, and low cost. Route53 doesn't have as good global performance, which is why we wanted to look at other vendors.