Oracle - fulfill your needs.
March 22, 2019
Oracle - fulfill your needs.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Modules Used
- Eloqua
Overall Satisfaction with Oracle Eloqua
Eloqua is used across our organization as a common tool.
- It gives control over marketing communication with our customers and prospects across different countries.
- It helps to have one rule across all business units in regards to GDRP, data storage.
- It helps to maintain consistency in design.
- Improved analytics at the business unit level and at the corporation level.
- Tracking. This is what I like the most and see the most useful. If you are using all the opportunities this platform gives you, then you will always have good data to make good decisions. Tracking helps to solve problems, for example - if there is a misunderstanding with our customer, first we check what we have done through emails, our website - what he clicked, and the most important -> what he didn't click. It helps us to answer questions from our side without involving the customer.
- With anything, there are always some small negatives, but mostly they are covered with Eloqua. :)
- It has been positive in that is saves us time and makes our customers happier.