Item: Paddle
Rating: 3
Author: Verified User

Overall Satisfaction with Paddle

Use Cases and Deployment Scope

In my opinion, really bad seller support. Tickets open for nearly a month now with a
total of 4 responses of support. I think that the API is missing some crucial
information, same for the documentation. Implementation was easy enough, though not worth it in the long run. Fees are moderate.

Pros and Cons

Pros

Implementation
Fees

Cons

Seller/Customer Support.
API Documentation.

Return on Investment

Positive on payment processing.
Ease of payment processing.

Key Insights

Do you think Paddle delivers good value for the price?

Are you happy with Paddle's feature set?

Yes

Did Paddle live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paddle go as expected?

Yes

Would you buy Paddle again?

Likelihood to Recommend

In my experience as a seller, I did not receive my payout for a month, now
I'm in the 2nd month of not getting it including this month which might
also not be paid out. I did not get any information about it before I
contacted them through email (beforehand contacted thru live chat).
Generally would not recommend it to anyone searching for a stable
company with good communication.

Paddle Feature Ratings

Comments

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Payouts Late or Missing/Support taking weeks to reply