HR and Payroll Representative

In my personal experience, I would give lower than a 1. Would not recommend at all. There is not enough space to list the problems we have encountered with this system and the lack of getting answers and fixes. In my experience, the system will randomly change calculations that were there previously and cause errors in payroll and reporting and when we call to get answers, no one can tell what happened. They advise that they will look into it and even escalate sometimes but it is highly unlikely we get resolution. We are currently sitting on multiple major issues in payroll that have caused us to spend entire days on processing when it was 4 or 5.We get tossed around with no real account manager that knows what is going on.