New user still getting familiar and searching for better value from the platform

We use primarily for Payroll, Benefit Admin, Time Off, and Performance Management.

To the best of my knowledge, we are not utilizing automation features and I have asked my HR Manager to help get this going. It would be great to get more assistance with how we can do this. In my experience,typically when we ask for help we're sent a bunch of articles to read and figure out...this hasn't been working well. It'd be much better if we could just get on a call with an Account Manager (or Customer Success Manager) so they can show us these things. Overall I think our adoption and use of the platform is low...in my opinion it doesn't seem Paylocity cares about this or helps us as a customer ensure we're using the platform to it's full potential. If this doesn't improve I will be looking for another provider.

we use the surveys on a limited basis b/c we're a global company so when we survey we want to survey everyone...but our global folks aren't house in paylocity. our employees use impressions some, but not a lot.