The upgrade from CSB to PiiQ has been a great disappointment.

We started out with Sonar6, which was a good product, easy to use and administer. It was then bought out by Corner Stone and called Cornerstone Small Business, but basically was the same product.

When they moved from CSB to PiiQ we lost many areas of functionality and are finding it hard to use this product. Some examples: We no longer have the self assessment comparisons scales for the managers to view. The 360 no longer has the factors associated to it, its is now a manual process. The development plan was removed, so there is no place for managers to plan out future growth with their employees. The Notes area has been removed, so managers now have to keep notes in a separate document and its not associated with the review. And the final piece that is having us look for another application is that you can not change a persons role mid year, which is an issue as people change positions throughout the year. This also has caused an issue with our monthly upload of new hires and changes.

I believe they rolled out the PiiQ product too soon. It may become a good product but based on what we had to what we now have is a great disappointment.