Item: PostGrid Print & Mail
Rating: 10
Author: Elling Lin

Use Cases and Deployment Scope

We rely on PostGrid Print & Mail to send personalized thank-you letters to customers after new purchases. PostGrid Print & Mail has become a part of our post-purchase strategy to make sure customers buy from us again. We use the software on our device to upload contacts and send custom mailpieces whenever we need. Also, we sometimes send a copy of their invoices.

Pros and Cons

Easy customization
Easy contact uploads
Transparent tracking of all shipments

We wish the starter package offered slightly higher volumes.
The templates can be more diverse.
We send items in small quantities, so we don’t always get the best rates. But if you want to mail a lot, PostGrid Print & Mail does the job well!

Return on Investment

Improved customer satisfaction
Increased loyalty
No wasted resources

Alternatives Considered

1. Letter customization

2. Accurate analytics

3. In-depth API docs

Key Insights

Do you think PostGrid Print & Mail delivers good value for the price?

Yes

Are you happy with PostGrid Print & Mail's feature set?

Yes

Did PostGrid Print & Mail live up to sales and marketing promises?

Yes

Did implementation of PostGrid Print & Mail go as expected?

Yes

Would you buy PostGrid Print & Mail again?

Yes

Likelihood to Recommend

PostGrid Print & Mail helped us better our communications. We constantly send mail items to clients before and after the purchase to make them feel that we are aware of their needs. So it enhances the relationship. Others who want to improve interactions can also do the same thing as we can vouch for this strategy. It definitely works.

We thank PostGrid Print & Mail for improving our mailing procedures. An absolute winner.

Overall Satisfaction with PostGrid Print & Mail