Item: Quip
Rating: 10
Author: Roger Topp

Use Cases and Deployment Scope

Currently we are only using Quip in Sales + Customer Success but planning to roll it out across Product + Eng too. We use it heavily for collaboration with clients and prospects at various phases of the sales process. They love the collaboration, updates, and chat features. It's completely replaced our reliance on Gdocs, which can be tenuous to share + track.

Pros and Cons

Provide a single-pane for viewing projects, notes, and linked spreadsheets + images.
Super easy chat feature for collaboration
Desktop app that can be accessed offline...which is HUGE for me.

Configuring the set-up for your view (i.e. windowpane + menu on the left hand side could be easier. Kind of hard to set preferences.
Looks a lot like Slack - I'd like to see more product differentiation.

Return on Investment

It's worth every penny! We've dramatically improved our customers success experience for POC's. Easy 10X ROI

Alternatives Considered

Trello and Slack

It's the easiest and most comprehensive tool without the distraction and noise of other tools. Rapid adoption from the team and customers love it too.

Other Software Used

JIRA Software, Intercom, DocSend

Likelihood to Recommend

I'm totally addicted to using Quip for my work. It's the central source of truth for my to-do-lists and collaboration needs. It's also really easy to use with people that aren't on the platform which makes it ideal for use with clients, etc. It's really the all in one without the distractions of other tools.

No Qualms Quip!

Overall Satisfaction with Quip