Item: QuotaPath
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Streamlines commission processing; provides teams with transparency with their earned commissions and attainment; removes the need for manual deal tracking; comp plan signing and management; SPIFF and manual deals tracking

Pros and Cons

Clean user interface
Frequent product updates (and updates that actually solve for major complaints)
Great onboarding experience

Customer service; I feel like it sometimes takes weeks for a response from our dedicated CSM

Return on Investment

Commission transparency
Costs for commission processing

Systems Integrated With

Salesforce

Native integration

Support Rating

The chat support is amazing; our CSM ghosts us sometimes though

Alternatives Considered

Everstage

We also evaluated Concert but I'm not seeing that as an option. We selected QuotaPath over all others because of the stunning UI/UX, the self serve option at the beginning, and the streamlined onboarding process.

Key Insights

Do you think QuotaPath delivers good value for the price?

Yes

Are you happy with QuotaPath's feature set?

Yes

Did QuotaPath live up to sales and marketing promises?

Yes

Did implementation of QuotaPath go as expected?

Yes

Would you buy QuotaPath again?

Yes

Likelihood to Recommend

In my opinion, QuotaPath is definitely the best option on the market by far. I have implemented them twice and will likely implement them again in the future. I love their user interface, the product updates that address actual issues, and how the QuotaPath ops teams are so involved in the product. I do feel like the customer service can be a little better. We have a dedicated CSM and she's really nice but sometimes ghosts us. Come to find out that twice it was because she was OOO for an extended period of time. She didn't have an OOO notification or anything so we went weeks without knowing what to do. They do have a support chat that is very quick, but sometimes it's nice to talk to your CSM. Otherwise, at times the tool can be buggy but I do think that it will continue to improve and get better overtime. The pros FAR outweigh the cons in my opinion... this tool is a no-brainer for any RevOps or Finance person.

The pros far outweigh the cons; this tool is a no-brainer!

Overall Satisfaction with QuotaPath